Why is my payment being declined?

Check step by step:

  1. The card has sufficient funds and online payments are enabled.
  2. Your bank isn't blocking the charge — confirming the transaction in your banking app often helps.
  3. Try another card or payment method.
  4. Turn off your VPN if one is on.
  5. Wait a few minutes and retry — it may be a temporary issue.

Still stuck? Contact us with the time of the attempt and the error message — we'll help you get the order through.