What is our refund policy?
Short version — if you didn't get a working game, you get your money back.
Full refund
- The key has not been revealed and not activated.
- The key is invalid or already used, and we couldn't replace it with a working one.
- The key can't be activated in your region even though the product page said it could — your choice of replacement or refund.
Not refundable
- A working key that has already been activated — the game is permanently linked to your Steam account.
Refunds are sent right after confirmation and reach your card within a few hours up to 5 business days, depending on the bank.